fridge Terms of Service

Effective date: September 8, 2026

This English translation is provided for convenience. The Japanese version is the official text, and in the event of any inconsistency the Japanese version prevails.

These Terms of Service (the “Terms”) set out the conditions for using fridge (the “Service”). By completing the consent step when registering an account, you agree to these Terms.

Article 1 (Definitions)

“Operator” means Fridge Co. (Ryo Babazono), the provider of the Service.
“User” means any person who uses the Service.
“Group” means a space that a User creates on the Service and shares with the people they invite.
“Posted Content” means photos, videos, text, comments and any other information that a User posts to the Service.

Article 2 (Accounts)

An account is required to use the Service.
Persons under 13 years of age may not use the Service. Users aged 13 to 17 must obtain the consent of a parent or legal guardian before using the Service.
An account may be used only by the person who registered it and may not be transferred, lent or inherited.
The Operator may suspend or delete an account if the registration information is false or if the User otherwise violates these Terms.

Article 3 (Groups and invitations)

Users may create Groups and invite other Users by means such as invitation codes. Groups have no administrator or owner role: every member of a Group may invite other Users and may also remove other members from the Group. When a member is removed, the members of the Group are notified.
Content posted in a Group can be viewed by the members of that Group. Members who join later can also view content posted before they joined. Invite only people you are comfortable sharing your posts with, including your past posts.
Users are responsible for managing their invitation codes. A User who issued an invitation code may invalidate it and may re-enable an invalidated code. If an invitation code may have become known to a third party, issue a new invitation code instead of re-enabling the invalidated one (re-enabling it restores the ability of anyone who knows that code to join).
If a member leaves a Group, or is removed from a Group by another member, that User can no longer view the content of that Group. Content that the member posted before leaving or being removed remains in the Group. Users can delete their own posts in the app, and deletion of the entire account is governed by Article 9.

Article 4 (Rights in Posted Content)

Copyright and other rights in Posted Content belong to the User who posted it (or the rightful owner).
Users grant the Operator and its contractors a royalty-free licence to use Posted Content to the extent necessary to provide the Service (storage, reproduction, conversion and compression, creation of thumbnails, slideshows and similar derivatives, and delivery to Group members). Users consent to modifications needed for such use and agree not to exercise moral rights against it. This licence is limited to those purposes; the Operator does not use Posted Content for advertising.
By posting to a Group, Users are deemed to permit other members of the same Group to use the Posted Content and derivatives that include it (slideshows, photobooks and the like), through the features the Service provides, (1) to view it within the Group and to create derivatives shared within the Group, and (2) to save it to their own device and print it for private use. By contrast, (3) sending it to third parties outside the Group and making it available to the general public (for example posting it on social media) is not covered by this permission. The fact that the Service offers export and sharing features does not mean that the acts in (3) are permitted.
Before sending Posted Content, or a derivative that includes it, to a third party outside the Group or making it public, Users must obtain the consent of the User who posted it and take the necessary care, including obtaining the consent of the people who appear in the content (or their parent or guardian if they are minors) and of any other rights holders. The same applies when using features provided by the Service; using such a feature does not justify infringing the rights of third parties.
Users warrant that their Posted Content does not infringe the rights of third parties (including copyright, portrait rights and privacy).
The Operator may use, free of charge, any opinions, requests or ideas about the Service that Users provide, for the purpose of improving and developing the Service.
Intellectual property rights in the Service itself (programs, designs, logos, text and the like) belong to the Operator or to third parties who license them to the Operator. These Terms do not grant or transfer any of these rights to Users beyond what is necessary to use the Service.

Article 5 (Prohibited conduct)

Users must not:

violate laws, regulations or public order and morals;
post content that constitutes sexual exploitation or sexual abuse of children (the Operator has zero tolerance for such content and will immediately remove it and report it to the authorities);
post content that infringes third-party rights (including copyright, trademarks, portrait rights and privacy);
post discriminatory content or hate speech based on race, ethnicity, creed, gender, sexual orientation, disability or similar attributes;
harass, bully, threaten or expose (“dox”) a specific individual;
post excessively sexual content or excessively violent or cruel content;
impersonate others or spread false information;
send spam, or post for the purpose of advertising, promotion or solicitation without the Operator’s consent;
send Group content (including derivatives that contain it) to third parties outside the Group, or repost or publish it, without the consent required by Article 4, paragraph 4 (this applies also when using the sharing features the Service provides);
interfere with the operation of the Service (including unauthorized access, reverse engineering and placing excessive load on the Service);
sell, buy or misuse accounts or invitation codes;
provide benefits to, or otherwise cooperate with, antisocial forces; or
engage in any other conduct the Operator deems inappropriate.

Article 6 (Reporting, blocking and response to violations)

The Operator does not tolerate inappropriate content or abusive behaviour.
Users may report Posted Content or other Users that violate these Terms through the in-app reporting feature or the contact desk.
When the Operator receives a report, it will review the content, as a rule within 24 hours, and take necessary measures such as removing or hiding content it judges to violate these Terms, and suspending or deleting the account of the person who posted it. For this review, the Operator may view the reported content to the minimum extent necessary and may use automated assessment by an external AI moderation service.
Even before completing the review under the preceding paragraph, the Operator may temporarily hide the reported content when it considers this necessary in light of the report and other circumstances. This measure is provisional; if the review concludes that the content does not violate these Terms, the Operator will promptly restore it. If you disagree with such a measure, please contact the contact desk.
Users may block other Users. Once blocked, that User’s posts and comments are no longer displayed to you. Blocking only stops content from being displayed to you; it does not prevent the blocked User from viewing your posts and comments or from commenting on them. If unwanted behaviour continues, please use the reporting feature or the contact desk, or consider removing the User from the Group (Article 3, paragraph 1).

Article 7 (Paid services)

In addition to the features available free of charge, the Service offers a paid plan (subscription), fridge ticket packs and photobooks. A photobook is a PDF file compiling one month of posts from a Group. Their content and prices are as displayed in the app. Minors must obtain the consent of a parent or legal guardian before purchasing paid services.
The paid plan renews automatically unless it is cancelled before the end of the current period (on the App Store, cancellation must be made at least 24 hours before the end of the current period), and the fee is charged to your App Store or Google Play account at each renewal. You can cancel at any time from the subscription management screen of the respective store, which can be opened from the settings screen and from the account deletion screen in the app. After cancellation, paid features remain available until the end of the period already paid for.
Deleting your account (withdrawal) does not automatically cancel your App Store or Google Play subscription. If you have a paid plan, cancel it from the subscription management screen of the respective store before you withdraw. If you withdraw without cancelling, billing continues under your contract with the store. Refunds in that case are governed by the refund policy of the respective store.
The paid plan includes fridge tickets (“tickets”). A set number of tickets is granted every month, counted from the start or renewal date of your subscription; unused tickets lapse on the next grant date and do not carry over to the following month. Annual plans are granted monthly in the same way. Lapse dates are shown in the app.
Purchasing a fridge ticket pack grants a set number of tickets. Tickets granted by a purchase do not expire. Tickets can be used to post videos, to place a post with photos or videos on a date more than 7 days in the past, and to schedule a post for a future date (the number of tickets required is shown in the app). While a paid plan is active, posting to a date more than 7 days in the past and scheduling a post do not require tickets. Tickets cannot be exchanged for cash or any other item of monetary value.
Tickets with the earliest expiry date are used first, and tickets without an expiry date are used last. If a post does not complete (for example because the upload or conversion fails), the tickets reserved for that post are returned to the User. If a scheduled post is cancelled before it is published, the ticket used to schedule it (but not any tickets used to post a video) is returned to the User; where a single action scheduled the post to more than one Group, the ticket is returned once all of them have been cancelled.
Unused tickets are treated as follows when an account ceases to exist or in similar cases: (1) Withdrawal by the User: unused tickets lapse and are not refunded. (2) Suspension or deletion of the account by the Operator for breach of these Terms: unused tickets lapse, unless this would be disproportionate in light of the nature and seriousness of the breach. (3) Loss of the account or of tickets caused by an error of the Operator: the Operator will restore the tickets or take other reasonable remedial measures. (4) Termination of the Service or discontinuation of paid features: Article 10, paragraph 2 applies.
Payment is processed through the App Store or Google Play. Purchases cannot be cancelled or refunded for reasons attributable to the User, except where Apple or Google grants a refund under the store’s refund policy, or where the Operator is liable under applicable law. That exception applies to all provisions on refunds and settlement in this Article and in Article 10, paragraph 2.

Article 8 (Usage limits)

To keep the Service stable, the Operator may set limits on the number and size of posts, the length of videos and similar parameters. The limits are displayed in the app.

Article 9 (Storage, export and deletion of data)

The Operator stores Posted Content for as long as the Service is provided (except in the cases described in paragraphs 4 to 6 of this Article and in Article 10). Photos and videos are converted and compressed into formats and resolutions suitable for delivery and storage before being stored. The original files as captured are not stored on the Service, and the export feature provides the converted data. Please keep your originals on your own device or in your camera roll.
Users may export, free of charge and in bulk, the data they created themselves (their own Posted Content, comments and uploaded media). Data created by other members is not included in the export.
Withdrawal (deletion of the account) can be done at any time from the settings screen in the app. If you cannot use the app, you may request deletion through the contact desk. Withdrawal is a separate procedure from cancelling a store subscription, and withdrawing alone does not stop billing (Article 7, paragraph 3). The subscription management screen of the respective store can be opened from the account deletion screen.
On withdrawal, the data and Posted Content linked to the account are removed, including from the Groups the User participated in, and cannot be restored. Comments that other members attached to the User’s Posted Content are deleted together with it. Complete deletion of media files on the server takes a certain period of time. The Operator cannot retrieve or delete images and similar material that other members have already saved to their own devices or printed, sent or published.
For accounts that have not been used for two years since the last use, the Operator may delete the data after giving prior notice to the registered contact address and informing the User of the opportunity to export. Notice is deemed completed when it is sent to the registered contact address.
Scheduled future posts that have not yet been delivered will be deleted without being delivered if the poster withdraws, if the account is deleted under the preceding paragraph, or if the Service is terminated.

Article 10 (Changes, interruption and termination of the Service)

The Operator may change the content of the Service. Changes that have a material effect on Users will be announced in advance through in-app notifications or similar means. In urgent and unavoidable cases, the Service may be interrupted without prior notice.
If the Service is to be terminated, or if paid features are discontinued in whole or in part, the Operator will give notice with a reasonable advance period, provide a period during which Users can export their Posted Content, and take the following measures. The procedure and how to apply will be announced through in-app notifications, email or similar means. (1) For paid plans, a refund of the consideration corresponding to the period after the termination date for which the Service is not provided, or other reasonable measures. (2) For unused tickets, ensuring the opportunity to use them before the termination date and, for tickets that still remain unused, a refund of the corresponding consideration or other reasonable measures.
If the Operator changes paid features to the disadvantage of Users (for example by reducing the number of tickets, the storage capacity or the maximum video length), it will maintain the previous conditions for periods for which consideration has already been paid, or take measures equivalent to those in the preceding paragraph.

Article 11 (Disclaimer)

The Operator does not warrant that the Service is free from defects in fact or in law.
The Operator is not liable for damage caused by natural disasters, communication failures, failures of external services or other causes not attributable to the Operator.
Where the Operator is liable for damages, unless the Operator acted with intent or gross negligence, its liability is limited to the greater of the amount the User paid for the Service in the preceding 12 months or 10,000 yen. This Article does not exclude liability that cannot be excluded under the Consumer Contract Act of Japan or other applicable law.
The Service is not a backup service that preserves the originals of photos and videos (Article 9, paragraph 1). We recommend that Users also keep their own backup of Posted Content using the export feature.

Article 12 (App Store and Google Play)

These Terms are concluded between the User and the Operator. Apple Inc. (“Apple”) and Google LLC (“Google”) are not parties to these Terms. The Operator, not Apple or Google, is solely responsible for the Service and its content.
The Operator is solely responsible for maintenance and support of the Service; Apple and Google have no obligation to provide them.
The Operator, not Apple or Google, is responsible for addressing any claims by the User or any third party relating to the Service, including product liability claims, claims that the Service fails to conform to legal or regulatory requirements, and claims under consumer protection laws.
If a third party claims that the Service infringes its intellectual property rights, the Operator, not Apple, is solely responsible for the investigation, defence, settlement and discharge of the claim.
The User represents and warrants that (a) they are not located in a country subject to a U.S. Government embargo, and (b) they are not listed on any U.S. Government list of prohibited or restricted parties.
When using the Service, the User must comply with the App Store and Google Play terms of service and any other applicable third-party terms.
Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon the User’s acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary.

Article 13 (Amendment of the Terms)

In accordance with the provisions of the Civil Code of Japan on standard terms of contract, the Operator may amend these Terms where the amendment serves the general interest of Users, or where the amendment does not conflict with the purpose of the contract and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content and other circumstances. When amending these Terms, the Operator will announce the content of the amendment and its effective date through in-app notifications or similar means a reasonable period before the effective date.

Article 14 (Assignment of rights and obligations)

Users may not assign, or provide as security, their position or rights and obligations under these Terms to any third party without the prior written consent of the Operator.
If the Operator transfers the business relating to the Service to a third party, the Operator may, together with that transfer, assign its position and rights and obligations under these Terms and the Users’ registration information to the transferee. In such a case, the Operator will give prior notice through in-app notifications or similar means.

Article 15 (Severability)

If any provision of these Terms, or part of one, is held invalid or unenforceable under applicable law, the remaining provisions remain in full force and effect.

Article 16 (Governing law and jurisdiction)

These Terms are governed by the laws of Japan. Any dispute relating to the Service is subject to the exclusive jurisdiction of the Tokyo Summary Court or Tokyo District Court as the court of first instance.

Contact

[email protected]